Seven Months After the Logan Hailstorm: The Damage Homeowners Are Still Finding
Half a year on from the November 2025 catastrophe, Logan homeowners are still uncovering hail damage — failing temporary repairs, hidden leaks and stalled claims. Here's what to do about it.
Storm Location
Logan
Storm Date
24 Nov 2025
When the Quick Fixes Start to Fail
In the chaos after the 23–24 November 2025 supercell — the one that dropped 8 to 13 cm hail along the Logan Village corridor — thousands of roofs got a tarp and a temporary patch. Seven months later, many of those quick fixes are giving way, and the damage underneath is finally being seen for what it is.
With more than 27,800 claims lodged across the event, plenty are still open or were settled before the full extent of the damage was understood. For a lot of Logan homeowners, the real picture is only emerging now.
Weather Map (Swathe Data)
Why So Much Damage Is Only Showing Now
Dense, heavy hail of that size fractures tiles and dents sheeting in ways that hold water out — until they don't. Add solar panels with hidden micro-cracks and flashing that's been knocked loose, and you have damage that quietly worsens through the wet months and only declares itself as a leak much later.
What to Do If You've Just Found Damage
It may not be too late to claim. Insurers may still consider damage tied to a known event like the November 2025 catastrophe, but timeframes apply.
1. Document every sign of damage with photos and dates.
2. Get a professional roof inspection to connect it to the storm.
3. Lodge or revisit your claim with that evidence.
Reopening a Stalled or Underpaid Claim
If your claim stalled, or you accepted a settlement that didn't cover what you're now finding, a professional inspection and scope of works can be the basis for revisiting it. Don't assume the door has closed.
Rebuild Relief provides free roof inspections and complete hail damage claims management, under our No-Win, No-Fee basis. Book your free Logan roof inspection today.
Rebuild Relief is a licensed claims management service. Every claim is unique and assessed on its own merits — including your policy terms, roof condition, the extent of damage and your insurer's requirements. Results vary significantly and we do not guarantee any outcome; claims are determined by insurers. This article is general information only and is not personal financial, legal or insurance advice. ClaimsCo Pty Ltd trading as Rebuild Relief (ACN 648 518 165, AFSL 530925, ABN 78 648 518 165).
References
Insurance Council of Australia (2025) 'South East Queensland hailstorms declared an Insurance Catastrophe'.
Related: Logan's November 2025 Hailstorm.
Storm and insurance information in this post is provided in good faith but may contain errors or omissions. Do not rely on it as advice; always verify details independently and consult your insurer or adviser before acting.